Comments on: Burgers on the Edge Review http://www.alohaupdate.com/2008/07/17/burgers-on-the-edge-review/ Hawaii News and Travel Guide Fri, 21 Nov 2008 14:07:47 +0000 http://wordpress.org/?v=abc By: RaNae http://www.alohaupdate.com/2008/07/17/burgers-on-the-edge-review/#comment-56901 RaNae Mon, 06 Oct 2008 03:41:00 +0000 http://www.alohaupdate.com/?p=891#comment-56901 What a dissapointment. Not one to complain, but I feel compelled to share how awful my family's meal was last night! The burgers were cooked to a crisp and were dry and tasteless as a result. The photos of burgers in the restaurant present a nice round burger...we all received flat, thin, charred, overcooked burgers. On a more minor note, I understand they are specializing in sauces, but when I requested mayonaise on my burger, the cashier directed me to the packages of mayo on the counter. I don't mind using packages if I'm at a concession stand, but when I'm paying higher prices for a burger, I was shocked that not only would they not spread some mayo on my burger bun, but they would not put ketchep on my daughters' burger buns either. Also, they do not even put a slice of cheese on the burgers..as pictured...they just put on a very small amount of shredded cheese...seriously cutting corners.I don't think the above would have bothered me as much if the burgers were awesome.....but, quite the opposite was true. For the previous bloggers that had mentioned great food, they must of got lucky with a cook that knew what he was doing. I recommend the establishment find out who he is and get him to train the rest! There are other burger joints that will get my business in the future and I will not be recommending Burgers On The Edge to anyone! What a dissapointment. Not one to complain, but I feel compelled to share how awful my family’s meal was last night! The burgers were cooked to a crisp and were dry and tasteless as a result. The photos of burgers in the restaurant present a nice round burger…we all received flat, thin, charred, overcooked burgers. On a more minor note, I understand they are specializing in sauces, but when I requested mayonaise on my burger, the cashier directed me to the packages of mayo on the counter. I don’t mind using packages if I’m at a concession stand, but when I’m paying higher prices for a burger, I was shocked that not only would they not spread some mayo on my burger bun, but they would not put ketchep on my daughters’ burger buns either. Also, they do not even put a slice of cheese on the burgers..as pictured…they just put on a very small amount of shredded cheese…seriously cutting corners.I don’t think the above would have bothered me as much if the burgers were awesome…..but, quite the opposite was true. For the previous bloggers that had mentioned great food, they must of got lucky with a cook that knew what he was doing. I recommend the establishment find out who he is and get him to train the rest! There are other burger joints that will get my business in the future and I will not be recommending Burgers On The Edge to anyone!

]]> By: EEEEEK ! http://www.alohaupdate.com/2008/07/17/burgers-on-the-edge-review/#comment-56380 EEEEEK ! Tue, 30 Sep 2008 10:26:40 +0000 http://www.alohaupdate.com/?p=891#comment-56380 Best darn burgers in the world?, Who are you kiddin'? I told the kid behind the counter that this place isnt gonna' make it to far. Where / Who in the world is the manager ? she said that he was over there on the other side.I told her what other side Darlin'? she pointed at another restaurant. I let her know that it wasnt her fault for serving DRY and Tasteless burgers, she apologized with sincerity. Service was good, I probably will pass it by on my next visit to safeway. Best darn burgers in the world?, Who are you kiddin’?
I told the kid behind the counter that this place isnt gonna’ make it to far.
Where / Who in the world is the manager ? she said that he was over there on the other side.I told her what other side Darlin’? she pointed at another restaurant. I let her know that it wasnt her fault for serving DRY and Tasteless burgers, she apologized with sincerity. Service was good, I probably will pass it by on my next visit to safeway.

]]> By: sullivan http://www.alohaupdate.com/2008/07/17/burgers-on-the-edge-review/#comment-56220 sullivan Sun, 28 Sep 2008 09:32:03 +0000 http://www.alohaupdate.com/?p=891#comment-56220 I find your digital menu to be a misleading advertisement. The product has been unsatisfactory in several respects and has not met my expectations. While we were in the area my guests were hungry for anything in the vicinity of eateries, for the first time out of curiosity I suggested Burgers on the Edge. Wagyu burgers ? Dissapointingly DRY ! my guests were unable to eat it all because it was excessively chared in some areas. Service? no counter person informed me about the long waiting period ( This is the Truth.) Can you give me any good reason for ever buying another gourmet burger from this Fast Food eatery again? I dont like writting someone off on the basis of a single error, but one bad menu item is one too many. I find your digital menu to be a misleading advertisement. The product has been unsatisfactory in several respects and has not met my expectations. While we were in the area
my guests were hungry for anything in the vicinity of eateries, for the first time out of curiosity I suggested Burgers on the Edge.
Wagyu burgers ? Dissapointingly DRY ! my guests were unable to eat it all because it was excessively chared in some areas.
Service? no counter person informed me about the long waiting period ( This is the Truth.)
Can you give me any good reason for ever buying another gourmet burger from this Fast Food eatery again? I dont like writting someone off on the basis of a single error, but one bad menu item is one too many.

]]> By: Wheatstraw http://www.alohaupdate.com/2008/07/17/burgers-on-the-edge-review/#comment-55296 Wheatstraw Mon, 15 Sep 2008 06:34:32 +0000 http://www.alohaupdate.com/?p=891#comment-55296 I guess its hit or miss. I went on a Sunday evening so it was slow. They had about seven people working there, but the cook was the only one that appeared to be doing anything. I was a bit overwhelmed by all the choices, so I got the burger of the month and regular fries ($11.32). The burger was so well done it was crispy in places. I like'm juicy so I would have traded with the whiner for the rare one. I'll go back for another try. On the original review the guy says the sister restaurant Formaggios is a GREAT restaurant...actually its an over-priced dive in the basement of a strip mall. At least at Burgers on the Edge they can only rip you off on the food and not the wine as well. I guess its hit or miss. I went on a Sunday evening so it was slow. They had about seven people working there, but the cook was the only one that appeared to be doing anything. I was a bit overwhelmed by all the choices, so I got the burger of the month and regular fries ($11.32). The burger was so well done it was crispy in places. I like’m juicy so I would have traded with the whiner for the rare one. I’ll go back for another try. On the original review the guy says the sister restaurant Formaggios is a GREAT restaurant…actually its an over-priced dive in the basement of a strip mall. At least at Burgers on the Edge they can only rip you off on the food and not the wine as well.

]]> By: James http://www.alohaupdate.com/2008/07/17/burgers-on-the-edge-review/#comment-53816 James Tue, 02 Sep 2008 19:11:00 +0000 http://www.alohaupdate.com/?p=891#comment-53816 I ate at Burger's on the Edge a few weeks ago and have no intentions of going back there...the food was horrible! I ordered a portabello stuffed mushroom burger like the reviewer and I also received it cold. I thought that they might have given me someone's old order but after reading the review it just seems like they precook the food ahead of time and leave it on the side till someone orders. They don't even bother to warm it up. The burger was also tasteless. Bleh. It is not worth the money or the half an hour spent waiting for it. I say the best part of the meal was the fountain drink I ordered, at least they didn't mess that one up. Oh wait they did mess that one up too. They gave me the wrong size lid for my drink and insisted that it was the correct one when obviously it was too small. After THREE tries they came back with the right size lid. Talk about great customer service. I totally agree that you could buy burgers ten times better from fast food places which are at LEAST served warm. I ate at Burger’s on the Edge a few weeks ago and have no intentions of going back there…the food was horrible! I ordered a portabello stuffed mushroom burger like the reviewer and I also received it cold. I thought that they might have given me someone’s old order but after reading the review it just seems like they precook the food ahead of time and leave it on the side till someone orders. They don’t even bother to warm it up. The burger was also tasteless. Bleh. It is not worth the money or the half an hour spent waiting for it. I say the best part of the meal was the fountain drink I ordered, at least they didn’t mess that one up. Oh wait they did mess that one up too. They gave me the wrong size lid for my drink and insisted that it was the correct one when obviously it was too small. After THREE tries they came back with the right size lid. Talk about great customer service. I totally agree that you could buy burgers ten times better from fast food places which are at LEAST served warm.

]]> By: Cher http://www.alohaupdate.com/2008/07/17/burgers-on-the-edge-review/#comment-53563 Cher Mon, 01 Sep 2008 00:42:51 +0000 http://www.alohaupdate.com/?p=891#comment-53563 I agree with all the negative comments about this place. Everything negative about it has happened to me. Poor customer service, VERY slow to receive order, and VERY poor burgers and fries. When the meat is undercooked that in itself is a potential health hazard. And the bread must come out of the fridge...they were very cold. Never will I ever submit myself to this place again. I am glad though that there are some people who enjoy their burgers there...everyone's entitled to their own opinion. I for one, will continue to keep myself and all my friends and family away from this place...far far away. I agree with all the negative comments about this place. Everything negative about it has happened to me. Poor customer service, VERY slow to receive order, and VERY poor burgers and fries. When the meat is undercooked that in itself is a potential health hazard. And the bread must come out of the fridge…they were very cold. Never will I ever submit myself to this place again. I am glad though that there are some people who enjoy their burgers there…everyone’s entitled to their own opinion. I for one, will continue to keep myself and all my friends and family away from this place…far far away.

]]> By: Cyndi411 http://www.alohaupdate.com/2008/07/17/burgers-on-the-edge-review/#comment-52575 Cyndi411 Tue, 19 Aug 2008 21:03:24 +0000 http://www.alohaupdate.com/?p=891#comment-52575 I have no idea what the heck this reviewer is talking about he and Jimmy obviously don't know good food. I've been there twice in 3 days. The Truffled Fries are AWESOME and no one around me (all tables inside and outiside were full) -- was irritated, because the food came out very quickly. For the record ... I DON'T WORK THERE and I have VERY HIGH STANDARDS for my food. So Jimmy and review guy, go back to eating your grade D beef burgers and I'll continue to enjoy my burgers on the edge. I have no idea what the heck this reviewer is talking about he and Jimmy obviously don’t know good food. I’ve been there twice in 3 days. The Truffled Fries are AWESOME and no one around me (all tables inside and outiside were full) — was irritated, because the food came out very quickly.

For the record … I DON’T WORK THERE and I have VERY HIGH STANDARDS for my food. So Jimmy and review guy, go back to eating your grade D beef burgers and I’ll continue to enjoy my burgers on the edge.

]]> By: YER http://www.alohaupdate.com/2008/07/17/burgers-on-the-edge-review/#comment-52435 YER Sun, 17 Aug 2008 11:52:15 +0000 http://www.alohaupdate.com/?p=891#comment-52435 Looking for a good burger? Then I recommend you should try this place. My experience with them so far is good. I've tried a lot of places to eat but no place has ever made me go back for their burger but this place has all in one, good customer service, cool ambiance and burger for people with high standard. I will definitely go back there again. Looking for a good burger? Then I recommend you should try this place. My experience with them so far is good. I’ve tried a lot of places to eat but no place has ever made me go back for their burger but this place has all in one, good customer service, cool ambiance and burger for people with high standard. I will definitely go back there again.

]]> By: Jimmy http://www.alohaupdate.com/2008/07/17/burgers-on-the-edge-review/#comment-52153 Jimmy Thu, 14 Aug 2008 15:54:46 +0000 http://www.alohaupdate.com/?p=891#comment-52153 Are you kidding? This place is a nightmare! I don't know how there are any positive reviews of this place. Not only is it expensive, but the bread is ALWAYS soggy, the wait takes forever, and the burgers are tasteless! Unless the positive reviews are some people who work there (which it totally sounds like), I can't see how you enjoyed your meal unless you have very low standards. The price is outrageous for what they serve. They can't even deep fry french fries correctly. I know a ton of people who are outraged about their food from Burgers on the Edge, and the best positive response I got was that the burgers were "okay". Doesn't sound so positive does it? Maybe I'll ask my friends to visit this site and let you guys know more about how bad this place is. Are you kidding? This place is a nightmare! I don’t know how there are any positive reviews of this place. Not only is it expensive, but the bread is ALWAYS soggy, the wait takes forever, and the burgers are tasteless! Unless the positive reviews are some people who work there (which it totally sounds like), I can’t see how you enjoyed your meal unless you have very low standards. The price is outrageous for what they serve. They can’t even deep fry french fries correctly. I know a ton of people who are outraged about their food from Burgers on the Edge, and the best positive response I got was that the burgers were “okay”. Doesn’t sound so positive does it? Maybe I’ll ask my friends to visit this site and let you guys know more about how bad this place is.

]]> By: Peter http://www.alohaupdate.com/2008/07/17/burgers-on-the-edge-review/#comment-51875 Peter Mon, 11 Aug 2008 19:31:45 +0000 http://www.alohaupdate.com/?p=891#comment-51875 This place is a potential public health nightmare. My first burger was barely cooked. After bringing it to the manager's attention, he offered me a replacement. While cooked slightly more, the replacement still had plenty of red and pink (undercooked) meat. With the potential for illness from undercooked meat (i.e. e. coli, etc.), I won't be eating there again. This place is a potential public health nightmare. My first burger was barely cooked. After bringing it to the manager’s attention, he offered me a replacement. While cooked slightly more, the replacement still had plenty of red and pink (undercooked) meat. With the potential for illness from undercooked meat (i.e. e. coli, etc.), I won’t be eating there again.

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