Comments on: Burgers on the Edge Review

By: josh

josh — Tue, 21 Apr 2009 08:24:27 +0000

Hello everyone,

I have read a lot of comments on here. I work for burgers on the edge. I am not a manager just a part time worker. For those people who has negative experiences I am sorry. It would seem as if the last negative comment came in January. Come in on a Saturday and ask for me. I guarantee you we will blow The counter out of the water. The complaints on this page have been heard. We are offering a updated menu with two buns that absorb all those juices. Our onion rings are new and homemade, and our two beef patties are better then ever.

By: jack

jack — Wed, 07 Jan 2009 06:33:35 +0000

didnt like their food, was too cold and overpriced. The whopper is way better!

By: bill

bill — Thu, 01 Jan 2009 05:56:14 +0000

Appears to have a very similar name to Burger Edge an Australian burger chain that does awesome burgers and has been going for around five years.

There burgers sound better than the many negative comments I red here about Burgers on the Edge

By: sycamore

sycamore — Tue, 02 Dec 2008 13:35:52 +0000

HORRIBLE ! !…….Food, Workers, and Management are NOT tentative to their customers. I had a complaint and asked for a manager….15 minutes have passed and no one approached me yet……I asked the girl at the counter if a manager was available and her response was that he was on thee other side, so I said where is the other side, and she pointed across the safeway parking lot. What an idiotic person she is….Who in the world is responsible for employee training …MANAGEMENT YOU SUCK .

By: RaNae

RaNae — Mon, 06 Oct 2008 03:41:00 +0000

What a dissapointment. Not one to complain, but I feel compelled to share how awful my family’s meal was last night! The burgers were cooked to a crisp and were dry and tasteless as a result. The photos of burgers in the restaurant present a nice round burger…we all received flat, thin, charred, overcooked burgers. On a more minor note, I understand they are specializing in sauces, but when I requested mayonaise on my burger, the cashier directed me to the packages of mayo on the counter. I don’t mind using packages if I’m at a concession stand, but when I’m paying higher prices for a burger, I was shocked that not only would they not spread some mayo on my burger bun, but they would not put ketchep on my daughters’ burger buns either. Also, they do not even put a slice of cheese on the burgers..as pictured…they just put on a very small amount of shredded cheese…seriously cutting corners.I don’t think the above would have bothered me as much if the burgers were awesome…..but, quite the opposite was true. For the previous bloggers that had mentioned great food, they must of got lucky with a cook that knew what he was doing. I recommend the establishment find out who he is and get him to train the rest! There are other burger joints that will get my business in the future and I will not be recommending Burgers On The Edge to anyone!

By: EEEEEK !

EEEEEK ! — Tue, 30 Sep 2008 10:26:40 +0000

Best darn burgers in the world?, Who are you kiddin’?
I told the kid behind the counter that this place isnt gonna’ make it to far.
Where / Who in the world is the manager ? she said that he was over there on the other side.I told her what other side Darlin’? she pointed at another restaurant. I let her know that it wasnt her fault for serving DRY and Tasteless burgers, she apologized with sincerity. Service was good, I probably will pass it by on my next visit to safeway.

By: sullivan

sullivan — Sun, 28 Sep 2008 09:32:03 +0000

I find your digital menu to be a misleading advertisement. The product has been unsatisfactory in several respects and has not met my expectations. While we were in the area
my guests were hungry for anything in the vicinity of eateries, for the first time out of curiosity I suggested Burgers on the Edge.
Wagyu burgers ? Dissapointingly DRY ! my guests were unable to eat it all because it was excessively chared in some areas.
Service? no counter person informed me about the long waiting period ( This is the Truth.)
Can you give me any good reason for ever buying another gourmet burger from this Fast Food eatery again? I dont like writting someone off on the basis of a single error, but one bad menu item is one too many.

By: Wheatstraw

Wheatstraw — Mon, 15 Sep 2008 06:34:32 +0000

I guess its hit or miss. I went on a Sunday evening so it was slow. They had about seven people working there, but the cook was the only one that appeared to be doing anything. I was a bit overwhelmed by all the choices, so I got the burger of the month and regular fries ($11.32). The burger was so well done it was crispy in places. I like’m juicy so I would have traded with the whiner for the rare one. I’ll go back for another try. On the original review the guy says the sister restaurant Formaggios is a GREAT restaurant…actually its an over-priced dive in the basement of a strip mall. At least at Burgers on the Edge they can only rip you off on the food and not the wine as well.

By: James

James — Tue, 02 Sep 2008 19:11:00 +0000

I ate at Burger’s on the Edge a few weeks ago and have no intentions of going back there…the food was horrible! I ordered a portabello stuffed mushroom burger like the reviewer and I also received it cold. I thought that they might have given me someone’s old order but after reading the review it just seems like they precook the food ahead of time and leave it on the side till someone orders. They don’t even bother to warm it up. The burger was also tasteless. Bleh. It is not worth the money or the half an hour spent waiting for it. I say the best part of the meal was the fountain drink I ordered, at least they didn’t mess that one up. Oh wait they did mess that one up too. They gave me the wrong size lid for my drink and insisted that it was the correct one when obviously it was too small. After THREE tries they came back with the right size lid. Talk about great customer service. I totally agree that you could buy burgers ten times better from fast food places which are at LEAST served warm.

By: Cher

Cher — Mon, 01 Sep 2008 00:42:51 +0000

I agree with all the negative comments about this place. Everything negative about it has happened to me. Poor customer service, VERY slow to receive order, and VERY poor burgers and fries. When the meat is undercooked that in itself is a potential health hazard. And the bread must come out of the fridge…they were very cold. Never will I ever submit myself to this place again. I am glad though that there are some people who enjoy their burgers there…everyone’s entitled to their own opinion. I for one, will continue to keep myself and all my friends and family away from this place…far far away.