Side Street Inn…2nd Time Around, Not So Good

July 25, 2008
Filed under: Opinion, Reviews
Anthony

I’ve been to Side Street Inn a total of three times already. The first two times were pretty good, but the most recent time, I don’t think I’ll probably go back again.

Let’s start of with the wait. Yes, we should have put in reservations like we did in the past, but when we got there, it wasn’t super packed and when we asked the seater, he told us about 20 minutes. How long did we wait? Around 50 minutes. Yes, about an hour, as we see other people who arrived later WITHOUT reservations get seated first. They didn’t really have an answer when I asked when we will be seated. That was only the beginning.

Finally we sit down and we IMMEDIATELY order because we were really hungry by then. We ordered house salad, kal-bi (korean braised short-ribs), fried rice, and pork chops. It literally took about 30-40 minutes before our SIMPLE SALAD arrived. After scarfing that down, I asked the waitress (who never came to refill our water) how much longer it will take to get the rest of our food, because we waited almost 50 minutes after ordering and haven’t received anything. Her answer? “Oh, the kichen is really backed up” then she left. Thanks. She didn’t apologize, didn’t try to update us on our food, or offer us anything. She pretty much expected us to just accept it.

Finally our food comes a few minutes after I asked her. By then, the food was anti-climatic as we were already pretty upset that we got our food so late, didn’t get good service from the waitress (who wasn’t even running around like she was busy), and she never refilled our water until we basically finished our food. She wasn’t even around for us to call her to refill the water.

The first two experiences were good. This third experience was so horrible, it might cancel out how great the first two experieces were. Would I return? I would probably consider another place first, then if I’m peer-pressured to return, I might just cave in. But if this situation repeats itself, count me out for good.

Tags: Restaurant News, Restaurant Review, Restaurant Reviews